Privacy policy

We respect your privacy and process personal data only for the purpose for which you have provided it and in accordance with the General Data Protection Regulation (GDPR). If you think that your data is not properly secured, or if you have any questions about this Privacy Policy, please send an email to hello@sillieskitchen.com.

The Privacy Policy applies to personal data which you provide us with, or which we collect, via our website, www.sillieskitchen.com (“Website”).

Company details

Sillies B.V. (“Sillies”), located at Nassaulaan 39, 1213 BB Hilversum (KvK 80356672) is the controller responsible for your personal data. Contact details: +31 (0)6 36831081 / hello@sillieskitchen.com.

Until you accept the use of cookies and other tracking devices, we will not place any non-anonymised analytical cookies and/or tracking cookies on your computer, mobile phone or tablet. With the continued visit of our Website you understand and agree to the collection and use of information in accordance with this Privacy Policy.

The personal data we collect, and the purposes of, and the legal basis for, our data processing

We process personal data in a manner that is in accordance with the General Data Protection Regulation (“GDPR”).

When you visit our Website, we automatically collect data concerning you and your use of the Website, such as the type of browser you use, the search terms you use on the Website, your IP address, including your network location, and information about your computer.

The purpose of this is to enhance the user experience and functionality of our Website, and to carry out targeted marketing, including remarketing. This data processing is necessary in order for us to pursue our interests in improving our Website and in presenting you with relevant offers. 

This means that we can show ads to new customers to familiarize them with our products. For existing customers, this means that they can be shown personalized campaigns – provided that permission has been granted by the customer – that are tailored as much as possible to preferences, interests and purchases. This applies to everyone who uses our website and agrees with our cookie policy. If you have not given permission, you will only encounter retargeting ads.

When you purchase a product or communicate with us on our Website, we collect the data you provide us with, such as your name, address, e-mail address, telephone number, payment method, information about which products you purchase and may have returned, your delivery preferences and information about the IP address from which your order was placed.

The purpose of this is for us to be able to supply the products you have ordered and otherwise to fulfill our agreement with you, including in order to administrate your right to cancel and right of complaint. We may also process data concerning your purchases in order to comply with legal requirements such as for bookkeeping and accounting purposes. Your IP address is collected when you make a purchase for the purpose of protecting our interest in fraud prevention.

Sillies does not store your personal data for longer than legally permitted and/or is necessary.

Recipients of Personal Data

Data on your name, address, e-mail address, telephone number and order number and specific delivery preferences are shared by us only if this is necessary for the performance of our agreement with you or to comply with a legal obligation. We use third parties such as carrier contracted for delivery of the purchased items to you (PostNL), Google Analytics and marketing agency. Data may be transferred to external service partners who process personal data on our behalf, such as the technical operation of our Website, the mailing of newsletters and targeted marketing. These external service partners are data processors and are not permitted to use your data for any purpose other than fulfillment of their service agreement with us.

Social media

Sillies (@sillieskitchen) can be found on various social media, such as Facebook, Instagram and Pinterest. If you follow us on social media, communicate or share information with or about Sillies on social media, we may gain access to some of your public profile information. Sillies also follows social media channels itself. Sillies may track and analyze the reach of its posts, and as part of that process, we process the data necessary so that we can optimize the content of our social media activities for our customers as much as possible and to improve customer satisfaction.

Your rights

You have several rights to your personal information, including the right to be informed (about how we are handling your personal data), rectify (correct inaccuracies / incomplete data rectification), limit and delete personal data. You also have the right to object to the processing of personal data (such as cancelling the sending of marketing materials), the right to data portability and the right to object to Supervisory Authority (when you would like to take a case to a data protection regulator).

We may amend this Privacy Policy from time to time. We therefore advise you to consult the Privacy Policy regularly. The Privacy Policy was last amended on December 6, 2021.