Privacy policy

We respect your privacy and process personal data only for the purpose for which you have provided it and in accordance with the General Data Protection Regulation (GDPR) If you think that your data is not properly secured, or if you have any questions about this Privacy Policy, please send an email to hello@sillieskitchen.com.

Company details

Sillies B.V. (“Sillies”), located at Nassaulaan 39, 1213 BB Hilversum (KvK 80356672) is the controller responsible for your personal data. Contact details: +31 (0)6 19882423 / hello@sillieskitchen.com.

The personal data we collect, and the purposes of our data processing

Think of name, telephone number, postal address, and email address. But also data such as IP address, customer number or order history are personal data.

We process your personal data for purposes such as sending your order (postal address), being able to call or email you if necessary to perform our services (for example, if there are any questions or comments regarding your order), or for sending a newsletter.

We collect personal data with the aim of providing optimal services and to find new customers. Sillies analyzes your behavior on the website to improve the website and tailor the product offerings to your preferences. This means that we can show advertisements to new customers to introduce them to our products. For existing customers, this means that they can receive personalized campaigns, provided that the customer has given permission, which are tailored to their preferences, interests, and purchases. This applies to everyone who uses our website and agrees to our cookie policy. If you have not given consent, you will only come across retargeting ads.

Other personal data (such as the IP address and browser data) we only process (by means of, for example, cookies), if: 1) If the data processing is necessary for the performance of a contract concluded with you, for the proper fulfillment of a public law task, or for the pursuit of our legitimate interest (unless your interest or fundamental rights and freedoms prevail over this interest), or 2) If you have given consent for the processing at the time of collection.

Cookies

The website uses cookies and other related technologies (“cookies”). Cookies are also placed by third parties we have engaged. Below is more information about the use of cookies on our website.

What are cookies? A cookie is a simple small file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or other device. The information stored in it can be sent back to our servers or those of the relevant third parties on a subsequent visit.

What are scripts? A script is a piece of code that is used to make our site function properly and interactive.

What is a web beacon? A web beacon (pixel tag) is a small, invisible piece of text or image on a website that is used to track traffic on a website. To do this, various data is stored using web beacons.

Technical or functional cookies. Some cookies ensure that certain parts of the site work properly and that your user preferences are remembered. By placing functional cookies, we ensure that you can visit our site more easily. This way, for example, it is not necessary to enter the same information repeatedly when visiting our site, and it is possible to keep the articles in your shopping cart until you have checked out.

Statistics cookies. We use statistics cookies to optimize the experience for our users. Through statistics cookies, we gain insight into the use of our website. We ask for permission to place statistics cookies.

When you visit our website for the first time, we display a pop-up. Once you click on ‘Accept’, you give us permission to use all cookies and plugins as described in this policy. You can disable the placement of cookies through your browser, but please note that our website may not function optimally as a result.

Sharing personal data with third parties.

We only share personal data when this is necessary for the execution of our agreement with you or to comply with a legal obligation. To ensure the optimal functioning of our services, we utilize third-party services such as PostNL, Google Analytics, and a marketing agency.

Data retention

We do not retain data for longer than necessary for the processing of the purposes for which they were collected.

Social media

Sillies can be found on various social media platforms such as Facebook, Instagram, and Pinterest (under the name @sillieskitchen). If you follow us on social media, communicate with us, or share information about Sillies through social media, we may have access to a portion of your public profile data. Sillies also follows social media channels. Sillies can track and analyze the reach of its posts on social media, and in this context, we process the necessary data so that we can optimize the content of our social media activities as much as possible for our customers and improve customer satisfaction.

We may make changes to this Privacy Policy from time to time. Therefore, we recommend consulting the Privacy Policy regularly. The privacy statement was last modified on April 6, 2023.